Happy (2nd) New Year!

August 9, 2017

August is back to school season, which means a new year, goals, challenges and opportunities. Now, expand that thinking from your childhood into your current world.

August presents you with the opportunity for a “reset” of sort and the chance to revisit opportunities and improvements you can implement in the remaining months of 2017.

Brighten Your Holidays with Gift Cards

With just over 100 days until Black Friday, NOW is the time to start preparing for the upcoming holiday shopping season. OMEGA Processing’s easy-to-use gift cards can help make your holiday shopping season brighter. And, our gift cards double as customer rewards cards as well. Register the customers into your loyalty program when they redeem the card and keep them coming back to your business.

Cross a Few Items Off Your Wish List

What could you do with $20,000 or $30,000? Expand your business…  retire debt… pay taxes… upgrade equipment… smooth out cash flow?

OMEGA Processing’s no-hassle business funding program provides short-term working capital so you can focus on your business and meeting financial goals. Get the cash you need now, and pay back the amount with a small percentage of each day’s credit card sales.

Streamline Operations and Improve Your Bottom Line

OMEGA’s virtual processing system (OMEGA VT) allows you to electronically invoice your customers, reducing paperwork and receivables. Plus you can earn lower interchange rates on B2B transactions. Finally, OMEGA VT provides e-commerce payment solutions, allowing your customers to pay directly from your website.

Never Miss a Sale

With our mobile payment solutions, you will never miss out on the opportunity to make a sale. We have two app options that both work on iOS and Android mobile devices, and our mobile card readers allow you to swipe or dip cards for lower interchange rates.

 


A Good Thing Just Got Better — SwipeSimple Dashboard Enhancements Released

August 3, 2017

SwipeSimple is OMEGA’s mobile EMV mobile payment solution. The system consists of a card reader, payment app and merchant dashboard. Some recent enhancements to the SwipeSimple web dashboard are good news for users. Here are the details:

Transactions Page

  • Transactions can now be located by Cardholder Name or Auth Code, in addition to the standard transaction details.
  • Transactions can be sorted by Transaction Number, Amount, Auth Code, Cardholder Name (on swiped and dipped transactions) and the last four digits on the card.
  • You can also search for transactions by keying in the above options.

Transactions page.png

Transaction Details Page

  • Select a transaction on the page to view additional details, perform voids or refunds and resend receipts.
  • Transaction details now include Cardholder Name (on swiped and dipped transactions), Auth Code and any related transactions.

Transaction Details Page

Never miss a sale with SwipeSimple, OMEGA Processing’s powerful, mobile EMV payments solution. Call us to learn more — 866.888.9724.

 

 

 


MERCHANT FRAUD ALERT

August 2, 2017

In recent weeks, we’ve received reports of multiple credit card transaction fraud attempts on OMEGA Processing Solutions merchants. These attempts have followed some common themes:

1.   Merchants are being asked to “force” a credit card transaction (often for a large-ticket Item) because a customer says they are having an “issue” with their credit card. THIS SHOULD BE A RED FLAG FOR POSSIBLE FRAUD AND A STOLEN CREDIT CARD.

A fraud code will appear on the terminal if you try to run a transaction using a stolen credit card. By having you “force” the transaction, the fraud code is eliminated, and the transaction is completed using the stolen card.

2.  A customer attempts to make a purchase, and it doesn’t go through. The customer looks at his/her phone and says, “I just got an authorization for that transaction, so it went through.”

AGAIN, THIS IS A RED FLAG FOR FRAUD. If a customer says they got an authorization or notification “alerting” them that a purchase was made on their card, ask if you can view the message. Then call OMEGA Customer Service for verification.

WHAT TO DO

If you find yourself in these situations, do not run the transaction. Ask for another form of payment if possible, and do not accept payment while the customer is still in the store. Contact OMEGA customer service (866.888.9724 Ext. 7) for assistance. Take note of as much information as possible, such as customer description, card type, name on card, etc. In addition, you may want to alert your local police department.

Thank you for your help in reducing credit card fraud.

FRAUD UPDATE

OMEGA has also seen a recent uptick in unsolicited requests for “merchants” to apply for processing services. After doing our research, we have found that, in many instances, they are using fake company names, giving us incomplete information or other RED FLAGS. At OMEGA, we have a multi-faceted underwriting and merchant vetting system to prevent these sorts of attempts to establish fraudulent merchant accounts.

fraud


Beat the Summertime Blues

July 19, 2017

The weather outside is beautiful, the temperature in the office is freezing, and your coworker just headed out for a week-long vacation—it must be summertime! As you sit at your desk daydreaming of that trip you’re not on, it can be easy to lose motivation to finish the work in front of you.

Before you chalk this season’s productivity up as a loss, take a look at these five easy ways get your focused back and beat those Summertime Blues:

Go Outside

Study after study shows being outdoors boosts well-being, while Vitamin D (the sun) is proven to increase energy levels. Don’t miss out on the summer sun, use it to your advantage!

  • Skip the break room and head outside. Even 5 minutes of sunlight provides a good dose of Vitamin D.
  • Take a walk during your lunch break, or schedule a ‘walking’ meeting. Not only is exercise good for you physically, but also is shown to improve mental capacity.

Hydrate, Hydrate, Hydrate

Whether you’re moving around or sitting at your desk, it’s summer, it’s hot, and we sweat. When you’re dehydrated, you become increasingly tired and slow. Staying hydrated keeps both your energy and your spirits up.

  • Keep a water bottle at your desk to refill through the day. Add strawberries, lemons or mint for a bit of flavor. As an added bonus, peppermint boosts your mood and promotes concentration!
  • Avoid the up and down crashes of coffee or soda. If you need caffeine, drink green tea for a steadier boost of energy over a longer period of time.

Plot Your Ups and Downs

What time of the day do you have the most energy? When do you have your slumps? When you know when you’re going to be productive, organizing your day makes it all the easier to stay on task.

  • Write out a schedule of what you need to get done each day. If you’re productive in the morning, schedule projects that require more concentration. Lethargic after lunch? That’s your time for the mundane tasks.

Take a Break

If you’re losing focus, you’re not going to do good work. The boredom of a long, monotonous task could be draining your energy.

  • Change things up. Switch to a different task, refill your water, or talk with a colleague. Even a couple minute break can help refocus you on the work at hand.

Skip the Five O’clock Clock Out

It’s summer time—no one wants to spend their whole afternoon indoors. Clock out at four!

  • Try and arrange with your boss to come in an hour earlier and leave an hour earlier during the summer months.
  • You could also see if you can work through your lunch on Fridays and leave at four to jump start the weekend!

Gift and Loyalty: We Have an App for That

July 19, 2017

MobileApp_background_slider_OMEGAOur gift and loyalty program has gone mobile. You can now perform gift, loyalty and promo transactions, as well as voids, using your mobile device.

The Gift Card and Loyalty Program mobile app is available for FREE for both iOS (iTunes Store) and Android (Google Play) devices. Search OMEGA Processing Gift and Loyalty within the app stores to find the app.

Informational videos are available for both versions of the app. Follow these links to view the videos.

Android: https://youtu.be/Lkm_K74pXyY

iOS: https://youtu.be/hBdLkvioi_E

Want a reference guide for the new app? Email info@omegap.com or call Support at 866.888.9724 Ext. 7.

TRANSACTION TYPES
GIFT
You can view the gift card balance and perform either a Gift Issuance or Gift Redemption.

LOYALTY
You can view the loyalty points balance and perform either a Loyalty Issuance or Loyalty Redemption.

VOID
Transactions can be voided.

PROMO
The Promotional Currency balance can be viewed. You can perform either a Promo Issuance or Promo Redemption.

LOGGING INTO THE APP
1. When logging in, you will see a screen asking for information. The Client ID is 4107 and should already be pre-loaded into your app.

2. The app will next ask for your Location ID, Terminal ID, Employee ID and Password. This information should be available in your mypgoramadmin (MPA).

3. Click “Login” at the bottom of the screen.

After the initial login, you will only need to enter the Terminal and Employee information to enter the app.


Parades, Baseball and the Fourth of July

July 5, 2017

Congratulations to all of the OMEGA Processing knothole youth baseball teams on wonderful seasons. It was great to see you in the July 4th parade!

parade float 4parade float 3parade float 2parade float 1


OMEGA Processing Solutions Adds Merchant Analyst Role

July 5, 2017

 

Industry veteran, Kim Polark, fills newly created, vital position at locally based payments processor 

OMEGA Processing Solutions announced today the hiring of payments industry veteran, Kim Polark, in the newly created position of Merchant Analyst. Kim works at OMEGA’s Fort Thomas, Kentucky, corporate office and reports to Director of Merchant Operations, Daena Sprafka.

With the increasing complexity of EMV/Chip Card technology, PCI and data protection regulations, Point-of-Sale system migration and new, non-traditional competitors, the need for an analyst with a specific skill set has become increasingly important.

“It’s essential for us to quickly analyze merchant data, reach decisions based on that analysis and adjust quickly. We can then use that knowledge to make decisions that positively impact our customers and their businesses,” explains Todd McHugh, President, OMEGA Processing Solutions.

Kim has over nine years of experience in various roles within the payments industry. She lives in Cincinnati with her husband and daughter.

About OMEGA Processing Solutions

Founded in 2003, OMEGA Processing Solutions is a premium provider of electronic transaction processing and data delivery. The company offers electronic payments processing, B2B and e-commerce solutions, mobile payments, point-of-sale system integration, short-term capital funding and gift card programs to thousands of businesses across the United States. OMEGA has an A+ rating from the Better Business Bureau and is a member of the BBB Center for Marketplace Ethics. OMEGA Processing Solutions has made four recent appearances on the Inc. 5000 List of America’s Fastest Growing Companies. For more information, please visit www.omegap.com or call 866.888.9724.

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