Gift and Loyalty: We Have an App for That

July 19, 2017

MobileApp_background_slider_OMEGAOur gift and loyalty program has gone mobile. You can now perform gift, loyalty and promo transactions, as well as voids, using your mobile device.

The Gift Card and Loyalty Program mobile app is available for FREE for both iOS (iTunes Store) and Android (Google Play) devices. Search OMEGA Processing Gift and Loyalty within the app stores to find the app.

Informational videos are available for both versions of the app. Follow these links to view the videos.



Want a reference guide for the new app? Email or call Support at 866.888.9724 Ext. 7.

You can view the gift card balance and perform either a Gift Issuance or Gift Redemption.

You can view the loyalty points balance and perform either a Loyalty Issuance or Loyalty Redemption.

Transactions can be voided.

The Promotional Currency balance can be viewed. You can perform either a Promo Issuance or Promo Redemption.

1. When logging in, you will see a screen asking for information. The Client ID is 4107 and should already be pre-loaded into your app.

2. The app will next ask for your Location ID, Terminal ID, Employee ID and Password. This information should be available in your mypgoramadmin (MPA).

3. Click “Login” at the bottom of the screen.

After the initial login, you will only need to enter the Terminal and Employee information to enter the app.

OMEGA Processing Solutions Adds Merchant Analyst Role

July 5, 2017


Industry veteran, Kim Polark, fills newly created, vital position at locally based payments processor 

OMEGA Processing Solutions announced today the hiring of payments industry veteran, Kim Polark, in the newly created position of Merchant Analyst. Kim works at OMEGA’s Fort Thomas, Kentucky, corporate office and reports to Director of Merchant Operations, Daena Sprafka.

With the increasing complexity of EMV/Chip Card technology, PCI and data protection regulations, Point-of-Sale system migration and new, non-traditional competitors, the need for an analyst with a specific skill set has become increasingly important.

“It’s essential for us to quickly analyze merchant data, reach decisions based on that analysis and adjust quickly. We can then use that knowledge to make decisions that positively impact our customers and their businesses,” explains Todd McHugh, President, OMEGA Processing Solutions.

Kim has over nine years of experience in various roles within the payments industry. She lives in Cincinnati with her husband and daughter.

About OMEGA Processing Solutions

Founded in 2003, OMEGA Processing Solutions is a premium provider of electronic transaction processing and data delivery. The company offers electronic payments processing, B2B and e-commerce solutions, mobile payments, point-of-sale system integration, short-term capital funding and gift card programs to thousands of businesses across the United States. OMEGA has an A+ rating from the Better Business Bureau and is a member of the BBB Center for Marketplace Ethics. OMEGA Processing Solutions has made four recent appearances on the Inc. 5000 List of America’s Fastest Growing Companies. For more information, please visit or call 866.888.9724.

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Cotrell Tapped to Lead OMEGA Processing Solutions’ Sales Division

October 19, 2016

Payments industry veteran will develop and manage sales strategy, recruiting and bottom-line results

cotrell_resizedOMEGA Processing Solutions is pleased to announce the hiring of Jeff Cotrell as Vice President Sales. In this role, Cotrell will be responsible for leading OMEGA’s corporate wide sales efforts and will report directly to CEO, Scott Anderson.

Cotrell  will work to develop and refine the company’s overall sales strategy, talent recruitment program, sales training and account executive development.  In addition, he will be responsible for delivering strong bottom-line sales results across all OMEGA sales channels — direct sales, inside sales, as well as the company’s financial institution referral partner program.

With more of a decade of sales management experience, Cotrell brings a wealth of knowledge to his new role at OMEGA Processing Solutions. His vast and varied experience in the payments industry allows him to be an excellent fit to lead and develop OMEGA’s enterprise-wide sales efforts.

“I’m excited for this new challenge at OMEGA Processing Solutions,” Cotrell says. “My background in building and managing teams will allow me to bring the best practices and procedures to OMEGA.”

“We are very excited to have Jeff take over the day-to-day sales leadership reins,” says OMEGA Processing Solutions President, Todd McHugh. “It frees resources for our senior leadership to pursue strategic business development opportunities and partnership relationships, as well as remain connected with our leading customers and strategic opportunities.”


OMEGA Processing Partners with Fort Thomas Matters on Locally Based Podcast Series

January 14, 2015

‘Radio Show’ format to cover pertinent community topics with variety of featured speakers

Building upon 2014’s extremely successful Election-season podcast series, OMEGA Processing Solutions ( and FortThomasMatters ( are partnering on a year-long podcast series featuring local guests talking about local issues. The sponsorship is an integral part of OMEGA Processing’s commitment to community and service in its hometown.

The podcast series debuted this week featuring an interview with River City News editor/publisher Michael Monks. Plans call for a new episode of Fort Thomas Radio approximately every three weeks throughout 2015. Episodes can be downloaded via both PodBean and iTunes store.

“The podcasts for the election season went very well,” commented Mark Collier, Owner/Editor of “There is nobody else in the region doing this on a local level. FTM and OMEGA Processing are partnering on this project because we both believe Fort Thomas Radio fills a need for this type of programming in our market.”

“Our support of the Fort Thomas Radio podcast series is another way OMEGA Processing is demonstrating our commitment to community. We became involved on the ground floor and are excited to watch Fort Thomas Radio gain momentum and grow,” said OMEGA Processing Solutions CEO, Scott Anderson.


Fort Thomas Matters is an online news source covering local, county, regional, and state issues and events that affect Fort Thomas, Kentucky, residents. Visit for the top source of local Fort Thomas news and commentary.

About OMEGA Processing Solutions

OMEGA Processing Solutions offers electronic payments processing, point-of-sale systems, funding and customer gift card and loyalty programs, to over 7,000 merchants nationwide. OMEGA has an A+ rating from the Better Business Bureau and is a member of the BBB Center for Marketplace Ethics Leadership Circle. For more information, please visit or call 866.888.9724.

OMEGA Processing Honored as Part of BBB Leadership Circle

May 1, 2014

OMEGA Processing is proud to have been invited to become a member of the Leadership Circle at the Cincinnati Better Business Bureau. Leadership Circle companies partner with the Center for Ethics at BBB in promoting an ethics-centered community through five major programs: the Torch Awards for Marketplace Ethics, BBB Accreditation for Charities, In Pursuit of Ethics, the Students of Integrity Scholarship Program and BBB Military Line.

Representatives from the Cincinnati BBB recently presented OMEGA with our Leadership Circle plaque. Thanks to the Cincinnati BBB for this opportunity!

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OMEGA Processing Solutions: Success and Achievement Recognized

February 14, 2013

Cincy Magazine, one of the leading business magazines in the Cincinnati Tri-State metroplex, puts OMEGA Processing Solutions on the 2013 Tri-State Success Awards team

The Tri-State Success Awards are judged by corporate criteria, and community involvement. Winners such as OMEGA Processing, celebrating its 10-year anniversary, to be feted at April 9 event.

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[FORT THOMAS, Ky. ~ Feb. 14, 2013] Cincy Magazine one of the leading business magazines in the Greater Cincinnati/Northern Kentucky marketplace, has thrown its ample brand behind one of the region’s success stories, OMEGA Processing Solutions (, now celebrating its 10-year anniversary in 2013.

The Tri-State Success Awards from Cincy Magazine, known as “The Magazine for Business Professionals,” recognize the top companies based in the three-state metroplex of Greater Cincinnati, Northern Kentucky and Southeast Indiana. The 2013 version, to be celebrated at an awards luncheon on April 9 at the Sharonville Convention Center, is “founded on the premise that the Tri-State’s strength as a thriving business center, is entirely built upon the growth and success of the outstanding businesses in our community,” said Eric Harmon, publisher of Cincy Magazine (

“What resonates with The Tri-State Success Awards isn’t just the accolades of business success, which are, in an of themselves, quite the virtue in the corporate world; we are also recognizing the most consistently successful companies in town, and those involved in community service,” Harmon said.

Specifically, criteria behind The Tri-State Success Award focus on accomplishments in both workforce dynamics, and community involvement. Companies were judged on a range of elements, and demonstrated growth; the latter manifested through revenue growth, such as the marked impact of an ever-expanding workforce, as witnessed by the expanded office, staff, data center and call center components at OMEGA Processing, based in Fort Thomas.

“Our success as a company, as measured at OMEGA Processing, is directly tied to the success that our merchants, clients and partners achieve on a daily basis,” said Scott Anderson, CEO of OMEGA Processing.

“In the community, we strive to not only lead the way in high-quality, highly-personalized customer service in the payments processing industry, but we want to be a part of this incredibly thriving community where we go home to our families every night,” said Todd McHugh, president of OMEGA.

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The entire team at OMEGA Processing Solutions looks forward to another decade of serving the American public in general, and the consumer in particular; as well as the business owners, merchants, bankers, vendors and partners that have made OMEGA’s first 10 years so memorable.

For more information about OMEGA Processing Solutions, please call (866) 888-9724, visit, follow OMEGA on Twitter at @OmegaProcessing or send Scott or Todd an email at or For media inquiries, please contact Mr. Andy Hemmer at or (866) 888-9724, ext. 393.

OMEGA Turns 10

February 5, 2013

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A decade down the road, OMEGA Processing Solutions of Inc. 5000 fame celebrates the people, processes and pride that turned a start-up NKy. cards and payments processor into a national player

Fort Thomas company processes $1.5 billion in annual electronic payments volume. The priorities: Online security, world-class service, and a people-first presence.

[FORT THOMAS, Ky. ~ Feb. 5, 2013] In the beginning, before the high-powered, in-house data center; before the personal, professional touch of the OMEGA-staffed call center; before the awards, accolades, community sponsorships and perennial Inc. 5000 fame; and before the thousands of merchants, vendors and partners, there was Scott, and Todd, and the first person hired by OMEGA Processing Solutions, Daena Sprafka.

Scott Anderson and Todd McHugh, company founders, are still the CEO and President, providing the vision, direction, systems security and growth strategy for the long haul.

Daena Sprafka is still there, every day, maintaining efficient and effective operations control companywide, and making sure the tens of thousands of transactions processed daily by OMEGA Processing Solutions ( leave the buyer happy, the banking systems secure, and the business owner paid.

Ten years down the road, the original Scott/Todd/Daena team has expanded exponentially with constantly-growing departments dedicated to customer service, tech support, product development, HR, sales, capital markets and a national network that recently opened a half-dozen new offices nationwide, all staffed by OMEGA Processing personnel.

“There are many things that make us special; none loom as large as the safety, and security, of the business owners who have placed their trust and faith in us, and the people here that get that job done,” said Anderson.

“We serve billion-dollar banks and the Mom-and-Pop stores on the corner, and businesses of every shape and size in between,” said McHugh. “What they all have in common, is they need to know that their deals are going to get done, their money is safe, and their information is secure.”

“The business world of 2013 has changed in ways we would never have even thought of when we started out,” said Sprafka, now the Director of Merchant Operations. “What has stayed the same, is the quality of people that OMEGA represents, the integrity of our systems, and the belief that we are doing the right thing for the people that matter the most in our lives: our families, our communities, and the clients and customers that we serve.”

The entire team at OMEGA Processing Solutions looks forward to another decade of serving the American public in general, and the consumer in particular; as well as the business owners, merchants, bankers, vendors and partners that have made OMEGA’s first 10 years so memorable.

For more information about OMEGA Processing Solutions, please call (866) 888-9724, visit, follow OMEGA on Twitter at @OmegaProcessing or send Scott, Todd or Daena an email at, or For media inquiries, please contact Mr. Andy Hemmer at or (866) 888-9724, ext. 393.