Holiday Season Readiness Alert

December 5, 2014

The holiday season is upon us;  it’s no secret that at this time of year the bad guys increase their efforts to get our credentials and get into our bank accounts.

Be on the lookout for a rise in phishing attempts intermingled with holiday mailings of major season deals and surprise emails from anyone you were not expecting.  Prime candidates are unexpected package delivery alerts, mega shopping deals, credit card payment alerts and even a stranded loved one in a foreign country.

If you’re running a POS system, make certain the software for your devices is current, device management passwords have been changed recently and these passwords are not used in any other systems in the environment.

Other tips to stay data secure this holiday season:
•  Slow down. Attackers want you to act first and think later. Most phishing emails come with an urgent call to action.
•  Research the facts. If you are not expecting anything related to the call to action statement, be suspicious of any unsolicited messages with an unexpected “benefit.” For the most part, there is no such thing as a free lunch.
•  Monitor your bank account and credit card statements for any strange or unfamiliar transactions. Notify your bank immediately if you notice anything suspicious. Small transactions, such as a $1 charitable donation, are often used by criminals to test if a card is still usable.
•  Carefully guard personal information such as your address, your Social Security number, or date of birth, and don’t use easily guessed passwords or PIN codes. All of these details can be used to facilitate identity theft and defeat additional security checks.
•  Keep your systems and antivirus engines up to date.
•  Only “click” on what you know and expect.

Keep these tips in mind for a safe and secure holiday season.

fraud

 


UP TAB Restaurant — Elevate the Experience

November 5, 2014

UP TAB Restaurant is OMEGA Processing’s tablet-based point-of-sale system that combines all of the components needed to simplify and manage the operation of your restaurant or cafe. It combines a simple user interface and software with powerful business management tools, all housed in a single, sleek mobile device. Up your sales, service and management capabilities with UP TAB salon from OMEGA Processing Solutions.

UP TAB restaurant main screen

KEY FEATURES

  • Mobile, cloud-based technology
  • Dine-in and QuickServe mode
  • Cashier management
  • Order at the table
  • Employee set-up, scheduling and time/attendance functions
  • Menu and table set-up
  • Modifer capabilities
  • Reservations and delivery management
  • Integrated payment application
  • E-signature capture and email receipt function
  • Completely customizable screen and menus
  • Table move/join, split checks and discounts
  • Sales and operational reports
  • Dedicated set-up, installation and ongoing customer support

UP CLOUD SERVER MANAGEMENT
Up Cloud

Back office set up and management is done through our cloud server. The set-up process is simple and user-friendly with no technical expertise required.

ALL SYSTEM COMPONENTS INCLUDED

  • Powerful Android tablet with Quadcore Cortex A9 Processor with 1.6GHz CPU, 2GB RAM, 10.1 inch IPS display and 10-point multi-touch display
  • Bluetooth printer with integrated MSR
  • Cash drawer
  • Restaurant POS software preloaded onto the Android tablet
  • Dual-band wireless N-900 gigabit router

Contact OMEGA Processing Solutions today to see how UP TAB Restaurant can elevate your restaurant, bar, carry-out or café to the next level.

http://www.omegap.com

866.888.9724 Ext. 7


UP TAB Salon — Elevate the Experience

November 5, 2014

UP TAB Salon is OMEGA Processing’s tablet-based point-of-sale system that combines all of the components needed to simplify and manage the operation of your salon or spa. It combines a simple user interface and software with powerful business management tools, all housed in a single, sleek mobile device. Up your sales, service and management capabilities with UP TAB salon from OMEGA Processing.

UP TAB salon

KEY FEATURES

  • Multi-merchant support enables appointment scheduling by employee, chair, table or room
  • Multiple employees on one service
  • Appointments can be made via e-mail
  • Open item and price
  • Tip functionality
  • Integrated payment processing
  • Cloud-based back office management

BENEFITS

  • Mobile, cloud-based technology
  • Dedicated setup, installation and ongoing customer support
  • Simplified employee scheduling and time/attendance functions
  • Stored customer service history and purchase profiles
  • Next-day replacement program available

UP CLOUD SERVER MANAGEMENT

Up Cloud

Back office set up and management is done through our cloud server. The set-up process is simple and user-friendly with no technical expertise required.

Contact OMEGA Processing Solutions today to see how UP TAB Salon can elevate your salon or spa to the next level.
866.888.9724 Ext. 7
http://www.omegap.com

 


Phase II of Merchant Portal Debuts

November 3, 2014

More Data, More Details, More Management Tools

In our continual quest to offer merchants “Unsurpassed Value and Unmatched Support,” we are very excited to announce the Phase II release of OMEGA Processing’s online merchant portal tool. The enhanced portal is now live and allows merchants to:

  • View monthly credit card sales by card type
  • View year-over-year credit card sales by month
  • View special announcements and product information
  • View and update account information
  • View 18 months of merchant statements
  • View 45 days of batch summary AND batch DETAIL information
  • Link multiple merchants IDs (MID) together so that with one login, all associated batch detail and statements can be viewed

PLUS, merchants who are participating OMEGA Processing’s Business Funding Program,  can now see their current funding balance, as well as last deposit date and amount.

The portal is very easy to navigate and puts a wealth of information directly in the merchant’s hands. Go to http://www.omegap.com and click on “Merchant Access” to log in. If you have questions or want to learn about becoming an OMEGA Processing merchant, please contact our customer service center at 866.888.9724 Ext. 7.

updated logo - final


OMEGA Processing Unveils New Merchant Access Portal

August 29, 2014

After months of planning, development and testing, OMEGA Processing’s enhanced merchant portal has made its debut. Designed specifically to meet the needs of our merchants, this phase of the portal allows users to view daily batch totals and monthly statement information, as well as update their merchant account information online. Read on for more details on these new functionalities.

Daily Batch Information: Batch totals for each batch that the merchant submits are displayed here for 45 days. This includes both settled and non-settled transactions. Future releases will include graphical and historical sales data over time and transaction-level details.

Merchant Statements: Up to 18 months of monthly statements are available for review.

Change Requests: From this tab merchants are able to change contact and general information about their merchant account. Banking account information can also be updated here.

Merchant DBA Name: Merchants can click on this tab to change their password and security questions and sign out of the portal.

In addition, the portal’s homepage has a Contact Us section with phone, email and website contact information for OMEGA Processing. A Special Announcements section includes timely information pertinent to our merchants.

All current OMEGA Processing merchants will need to establish a new login for the enhanced merchant portal EVEN IF THEY ALREADY HAVE A CURRENT E-STATEMENT LOG IN. To start the log in process, go to  www.omegap.com, and click on the Merchant Access button. Once in the portal, click on the Register button for first-time registration. Merchants will then follow the prompts to set up their access to the portal.

For more information on OMEGA Processing’s enhanced merchant portal, please contact our Customer Service Center at 866.888.9724 Ext. 7.

 


OMEGA Processing Renews NKYSports.com Title Sponsorship Commitment

August 28, 2014

Continued Partnership Means OMEGA Games of the Week, Live Webcasts, Players of the Game, Fan Giveaways

OMEGA Processing Solutions (www.omegap.com) and NKYsports.com look to build upon a tremendously successful 2013-2014 high school sports year with the announcement of a renewed title sponsorship agreement. The sponsorship is an integral part of OMEGA Processing’s commitment to community and service in its hometown.

“As we embark upon the upcoming prep sports season, we are looking forward to partnering again with Ben Bleser and his team at NKYsports.com,” said Todd McHugh, President, OMEGA Processing. “The title sponsorship really allowed us to strengthen our community connection, and we want to build on that even further.”

NKYsports.com, a leading voice of the Northern Kentucky prep sports scene, will produce weekly live OMEGA Processing webcasts of marquee matchups during the 2014-2015 football and basketball seasons. OMEGA Processing Players of the Game will be honored after every webcast, and fan giveaways will be provided during select games.

“We’re excited to continue to highlight Northern Kentucky’s teams and athletes through our NKYsports.com sponsorship. The website exposure, email blasts and social media posts all help build excitement leading up to and following the games,” said OMEGA Processing CEO Scott Anderson.

 


Nine Common Scams that Target Small Businesses

July 29, 2014

fraud

You have enough on your plate running your business without constantly being vigilant for email scams, phony invoices and other fraud attempts. According to Javelin Strategy and Research’s 2011 Small Business Report, small business owners lost almost $8 billion to fraud in 2010. Other studies have shown that small businesses are victims of fraud at a rate 15 percent higher than larger corporations and organizations.

The Better Business Bureau highlights nine scams that target small businesses in particular. Here’s what to look out for and how to prevent fraud from hitting your business.

Directory Scams — The  scammer calls the business claiming they just want to update the company’s entry in an online directory or “Yellow Pages.” The business is later billed hundreds of dollars for listing services they didn’t agree to or for ads which they thought would be in the actual Yellow Pages.

Office Supply Scams — Every year the BBB receives thousands of complaints from small business owners who were deceived by office supply companies who billed them for products like toner or paper that they didn’t order.

Overpayment Scams — Be extremely cautious if a customer overpays using a check or credit card and then asks you to wire the extra money back to them or to a third party. Common targets for this type of fraud include catering businesses, manufacturers, wholesalers and online sellers on sites such as eBay, Etsy and Craigslist.

Data Breaches — No matter how vigilant your company is, data breaches can still happen. OMEGA Processing’s data protection program can help you strengthen your security systems and procedures. Contact OMEGA Processing’s Customer Service department (866.888.9724 Ext. 7) to learn how our PCI data protection program can work for you.

Vanity Awards — Not all awards are on the up and up. Some are just money-making schemes and have no actual merit. Research all business or leadership award opportunities, and be wary if you’re asked to pay money.

Stolen Identity — In this case, your business reputation could be tarnished if  YOUR customers are ripped off by scammers posing as your business.

Phishing Scams – Hackers will attempt to gain access into your computer or network — not with a rod and reel — but with emails that look like they are from a trustworthy organization. Common examples include emails pretending to be from the IRS, BBB or government agency. If you receive a suspicious email, DON’T click on any links or open any attachments. Contact the agency directly to confirm the legitimacy of the email.

Smishing Scams — Similar to phishing, these scams instead uses text messages announcing gift cards or prize money. Don’t respond to suspicious texts and contact the company directly from a published number on a website or phone book.

Vishing Scams — In this scenario, scammers work from phone number list or even a phone book and leave an automated message saying the person’s credit card or bank account has been compromised or closed. Again, it’s best to contact the company directly at a trusted, publically published phone number.

 


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