OMEGA Processing Unveils New Merchant Access Portal

August 29, 2014

After months of planning, development and testing, OMEGA Processing’s enhanced merchant portal has made its debut. Designed specifically to meet the needs of our merchants, this phase of the portal allows users to view daily batch totals and monthly statement information, as well as update their merchant account information online. Read on for more details on these new functionalities.

Daily Batch Information: Batch totals for each batch that the merchant submits are displayed here for 45 days. This includes both settled and non-settled transactions. Future releases will include graphical and historical sales data over time and transaction-level details.

Merchant Statements: Up to 18 months of monthly statements are available for review.

Change Requests: From this tab merchants are able to change contact and general information about their merchant account. Banking account information can also be updated here.

Merchant DBA Name: Merchants can click on this tab to change their password and security questions and sign out of the portal.

In addition, the portal’s homepage has a Contact Us section with phone, email and website contact information for OMEGA Processing. A Special Announcements section includes timely information pertinent to our merchants.

All current OMEGA Processing merchants will need to establish a new login for the enhanced merchant portal EVEN IF THEY ALREADY HAVE A CURRENT E-STATEMENT LOG IN. To start the log in process, go to  www.omegap.com, and click on the Merchant Access button. Once in the portal, click on the Register button for first-time registration. Merchants will then follow the prompts to set up their access to the portal.

For more information on OMEGA Processing’s enhanced merchant portal, please contact our Customer Service Center at 866.888.9724 Ext. 7.

 


OMEGA Processing Renews NKYSports.com Title Sponsorship Commitment

August 28, 2014

Continued Partnership Means OMEGA Games of the Week, Live Webcasts, Players of the Game, Fan Giveaways

OMEGA Processing Solutions (www.omegap.com) and NKYsports.com look to build upon a tremendously successful 2013-2014 high school sports year with the announcement of a renewed title sponsorship agreement. The sponsorship is an integral part of OMEGA Processing’s commitment to community and service in its hometown.

“As we embark upon the upcoming prep sports season, we are looking forward to partnering again with Ben Bleser and his team at NKYsports.com,” said Todd McHugh, President, OMEGA Processing. “The title sponsorship really allowed us to strengthen our community connection, and we want to build on that even further.”

NKYsports.com, a leading voice of the Northern Kentucky prep sports scene, will produce weekly live OMEGA Processing webcasts of marquee matchups during the 2014-2015 football and basketball seasons. OMEGA Processing Players of the Game will be honored after every webcast, and fan giveaways will be provided during select games.

“We’re excited to continue to highlight Northern Kentucky’s teams and athletes through our NKYsports.com sponsorship. The website exposure, email blasts and social media posts all help build excitement leading up to and following the games,” said OMEGA Processing CEO Scott Anderson.

 


Nine Common Scams that Target Small Businesses

July 29, 2014

fraud

You have enough on your plate running your business without constantly being vigilant for email scams, phony invoices and other fraud attempts. According to Javelin Strategy and Research’s 2011 Small Business Report, small business owners lost almost $8 billion to fraud in 2010. Other studies have shown that small businesses are victims of fraud at a rate 15 percent higher than larger corporations and organizations.

The Better Business Bureau highlights nine scams that target small businesses in particular. Here’s what to look out for and how to prevent fraud from hitting your business.

Directory Scams — The  scammer calls the business claiming they just want to update the company’s entry in an online directory or “Yellow Pages.” The business is later billed hundreds of dollars for listing services they didn’t agree to or for ads which they thought would be in the actual Yellow Pages.

Office Supply Scams — Every year the BBB receives thousands of complaints from small business owners who were deceived by office supply companies who billed them for products like toner or paper that they didn’t order.

Overpayment Scams — Be extremely cautious if a customer overpays using a check or credit card and then asks you to wire the extra money back to them or to a third party. Common targets for this type of fraud include catering businesses, manufacturers, wholesalers and online sellers on sites such as eBay, Etsy and Craigslist.

Data Breaches — No matter how vigilant your company is, data breaches can still happen. OMEGA Processing’s data protection program can help you strengthen your security systems and procedures. Contact OMEGA Processing’s Customer Service department (866.888.9724 Ext. 7) to learn how our PCI data protection program can work for you.

Vanity Awards — Not all awards are on the up and up. Some are just money-making schemes and have no actual merit. Research all business or leadership award opportunities, and be wary if you’re asked to pay money.

Stolen Identity — In this case, your business reputation could be tarnished if  YOUR customers are ripped off by scammers posing as your business.

Phishing Scams – Hackers will attempt to gain access into your computer or network — not with a rod and reel — but with emails that look like they are from a trustworthy organization. Common examples include emails pretending to be from the IRS, BBB or government agency. If you receive a suspicious email, DON’T click on any links or open any attachments. Contact the agency directly to confirm the legitimacy of the email.

Smishing Scams — Similar to phishing, these scams instead uses text messages announcing gift cards or prize money. Don’t respond to suspicious texts and contact the company directly from a published number on a website or phone book.

Vishing Scams — In this scenario, scammers work from phone number list or even a phone book and leave an automated message saying the person’s credit card or bank account has been compromised or closed. Again, it’s best to contact the company directly at a trusted, publically published phone number.

 


Lifecycle of a Credit Card Purchase

July 8, 2014

You pay with your credit card and leave with your purchase. Ever wonder what happens after that? Take a look!

Credit Card Cycle 2


Improving Your Password Security

June 18, 2014

Even with biometric alternatives making strides into the mainstream, passwords are not going away anytime soon. It seems that every year we have more and more passwords to deal with and become more vulnerable to hackers. While some are more obvious than others, here are some tips to help you in generating secure passwords.

1. Do not use the names of your family, friends or pets.
2. Make sure your password is at least eight characters long.
3. Do not use zip codes, house numbers, phone numbers, social security numbers, etc.
4. Do not let browsers or other programs save your passwords. Any password saved in the browser can be revealed with just a simple click using a script.
5. Secure your wireless network and remember that public hotspots might not be secure. Change your password after using a non-secure network.
6. Passwords protecting your most sensitive information should always be different than other passwords.

Techniques for Creating Powerful Passwords
Think of a sentence, phrase or song lyric that is memorable to you. Then take the first or first couple of letters from each word and add punctuation or other symbols to make a password that won’t be in a hacker’s dictionary. Here are some examples (Hint: don’t use these!)
Ltime@go-inag?ffa — A long time ago in a galaxy far far away
Msbi12/Dec,4 — My son’s birthday is 12 December 2004.
ILuv2PlayB@dm1nt()n — I love to play badminton.

String together multiple individual words that are not in any way related. Join the words with a non-alphabetic character or two and make changes to upper and lower case letters.
august,=bRICK — August & Brick
pOOl^^skWIrl — Pool & Squirrel
phuN@paPr## — Fun & Paper

Finally, there are online secure password generator websites and apps available. Enter criteria, like number of characters and types of characters to include. Here are a couple that we have found:
https://strongpasswordgenerator.com/
https://identitysafe.norton.com/password-generator


OMEGA MVP Update — Housh, Inc. expands with launches of PoolParts.com and FixtureFarm.com

May 22, 2014

OMEGA Processing is catching up with past MVP honoree, Housh, Inc., which recently expanded with the launch of two additional websites aimed at the “do-it-yourself” homeowner. PoolParts.com and FixtureFarm.com joined the Housh, Inc. family of websites and share the company’s same business model of offering brand new, top-quality products from major manufacturers, in addition to consumer resources and unbiased, expert advice.

“Introducing PoolParts.com and FixtureFarm.com has allowed us to branch out into non-HVAC industries,” says Housh Founder and CEO, Will Housh IV. “It’s been quite an expansion in our product offerings. In fact, we added over 50,000 new SKUs as a result.”

PoolParts.com offers just about everything you need to maintain, repair and enjoy your pool, spa or hot tub. The site goes beyond chemicals, parts and equipment, however, to include water toys and games, as well as backyard and patio items, such as furniture, lighting, hammocks and other accessories. All orders include free shipping, and a Resource Center with “How to” guides and other information is also included on the site.

Thousands of lighting and fixture options can be found at wholesale prices on FixtureFarm.com. Lighting, plumbing, hardware and furnishings and accessories are available on the website. In addition, shoppers can enjoy “Shop by Room” and “Shop by Brand” features, as well as free shipping on all orders.

The two new sites join a revamped DiscountFurnaceFilter.com, as well as the other Housh, Inc. family of sites, including, HVAC.com, Filtration.com and Humidifiers.com. For more information on Housh, Inc., visit their website or our original OMEGA MVP blog post.

The OMEGA MVP program was organized to help recognize, celebrate and promote the Merchants, Vendors and Partners of OMEGA Processing Solutions. Housh, Inc. has been an OMEGA merchant since 2008.


OMEGA Processing Honored as Part of BBB Leadership Circle

May 1, 2014

OMEGA Processing is proud to have been invited to become a member of the Leadership Circle at the Cincinnati Better Business Bureau. Leadership Circle companies partner with the Center for Ethics at BBB in promoting an ethics-centered community through five major programs: the Torch Awards for Marketplace Ethics, BBB Accreditation for Charities, In Pursuit of Ethics, the Students of Integrity Scholarship Program and BBB Military Line.

Representatives from the Cincinnati BBB recently presented OMEGA with our Leadership Circle plaque. Thanks to the Cincinnati BBB for this opportunity!

Leadership Circle 2_cropped


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